01
Managed Support
- 24/7-capable service desk models
- Tier 1, 2 and 3 end-user support
- Desktop, laptop and mobile device support
- Onboarding, offboarding and account administration
- Asset and license management
Managed IT Services
Managed IT support, service desk, and infrastructure operations.
KingSoft provides managed IT services, help desk and service desk support, network and server administration, monitoring, patching, and end-user support for organizations that need dependable day-to-day technology operations.
02
Infrastructure Management
- Server, network and virtualization administration
- Microsoft 365 and Google Workspace administration
- Patch management and endpoint hardening
- Backup, business continuity and disaster recovery
- Monitoring, alerting and incident management
03
Security Operations Support
- Endpoint detection and response operations
- Vulnerability remediation support
- Identity and access administration
- Security awareness and policy enforcement support
- Compliance evidence and reporting support
Frequently asked questions
What is included in KingSoft managed IT services?
Service desk support, infrastructure administration, monitoring, patching, backup and recovery, identity administration, and security operations support, scoped to your environment and hours of coverage.
How do we get a managed IT quote?
Call 630-430-1040, or send an inquiry through our contact form, and we will scope users, devices, systems, and coverage hours.
Start the conversation
Tell us what you need.
People, software, systems, data, infrastructure, security, or delivery—we’ll help determine the right path forward.
Call KingSoft